Contact us
Find out how to contact us by phone, email, fax or post with an enquiry about the PPSR.
If you need help with your RealMe® login
If you can’t remember your RealMe username or password, you can use the ‘Forgot username’ or ‘Forgot password’ options on our login page.
Login to the PPSRPhone us
To contact us by phone with an enquiry about the PPSR, phone during these hours:
- Monday to Thursday — 8.30am to 5pm
- Friday — 9am to 5pm
| Your location | Number |
|---|---|
| New Zealand | Freephone: 0508 777 746 |
| Any other country | Phone: +64 3 962 2618 |
Getting help with phone calls
If English isn’t your first language let us know when you call and we’ll use our interpreting service, Ezispeak. Let us know the language you want and wait to be connected to an interpreter.
If you're deaf or have difficulty hearing, you can use the video relay service.
Email us
Use the online form to email us. We'll reply within 2 working days — or sooner if we can.
Fax us
General fax number: +64 9 916 4559
Write to us
Companies Office
Private Bag 92061
Victoria Street West
Auckland 1142
New Zealand
Courier address
Personal Property Securities Register
Level 1
162 Victoria Street
Auckland 1010
New Zealand
Our office hours for courier deliveries are 8.30am to 5pm.
Media enquiries
Email: media@mbie.govt.nz
Media phone: 027 442 2141
Other enquiries
If your enquiry is about the Companies Office or one of the other registers we administer, you can find full contact details on our main Contact us page.
Contact us — Companies Office